User Actions

From a user’s profile in Narmi Command, your staff can take specific action on that user from the three dots menu at the top of the profile. The options available in the Actions menu for a specific customer/member vary based on the user's type, linked services, and whether their account is locked or unlocked. The actions available from staff member profiles are Resend invite, Lock/Unlock user, or Reset password. Each action provides a confirmation message before continuing.

This category describes all possible user actions.

Actions in the Enhanced Customer Profile

Some user actions are only available in the legacy user profile, not the enhanced user profile. Instructions to access the legacy profile are available in the individual articles.

In this category:

• Permissions for User Actions

• Lock or Unlock User

• Verify User

• Resend Invite

• Delete Voided Transactions

• Link Customers (Manage Linked Core User IDs)

• Change Core User ID

• Update User Data from Core

• Create or Update Bill Pay Credentials

• View Enrollment Code

• Resend Enrollment Code

• Reset Password for a User

• Update Email

• Log In as User

• Link or Unlink Organizations

• Update Segment