Log In as User

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This action allows you to log in as the user and view their account information. Only staff users with the "can emulate user" permission can log in as a user. This is a read-only emulation and will not allow you to make changes. 

To log in as a user:

  1. From the Narmi Command sidebar, select Customers/Members.

  2. From the user list, select a user's name to open their profile.

  3. From the Actions menu, select Login in as user.

  4. A confirmation message appears. Select Yes, log in as user.

    Confirmation dialog asking to log in as a user with read-only access.


  5. A banner displays across the top of the account while logged in as a user. To exit back into Narmi Command, select Release in the banner.

    Aqua Bank online banking interface displaying user greeting and transfer options.