Inbox in Narmi Command

The inbox serves as a unified hub for managing your workflow across applications, transactions, and support messages. When a task is assigned to a staff member, they receive an immediate notification, allowing them to take direct action without searching for updates.

By providing the ability to reply, delete, or manage read/unread statuses from a single location, the inbox ensures that critical updates are never overlooked. This centralized approach helps your team prioritize their workload, maintain clear accountability, and resolve tasks more efficiently.

Note: The inbox displays notifications from the past 90 days.

In this category:

• Assign Applications

• Assign Messages

• Assign Transactions

View Notifications

To view inbox notifications:

1. From the Narmi Command sidebar, select Inbox. The number of unread notifications displays on the sidebar for clear visibility.

   

2. On the panel that opens, select a notification from the list.

   

3. For application notifications, the application details appear on the right. For more information, go to Application View.

   

   For ACH and wire transaction notifications, the transaction details appear on the right.
   
   

   For message notifications, the conversation view appears on the right. For information on replying to messages, go to Reply to and Manage Messages.

   

Once viewed, the number of unread messages is updated on the sidebar.

Manage Inbox Notifications

Staff members can mark notifications as read or unread, and delete them.

Show or Hide Read Notifications

If you have several notifications, you can filter the list to show only the unread notifications by selecting the filter icon, then turning off the Show read toggle.

Mark as Read

To mark a notification as read, simply select the unread notification from the list. You can also right-click on an unread notification and select Mark as read.

Mark as Unread

To mark a notification as unread, right-click on a read notification and select Mark as unread.

Delete a Notification

To delete a notification, right-click on a notification and select Delete notification.

Delete all Notifications

You can opt to delete all notifications in the Inbox or just the read notifications. Select the three dots > Delete all notifications or Delete all read notifications.