Report Metrics

The following tables contain definitions for the report metrics in Narmi's automated reports. The tables are organized by report name. 

To access the automated reports, from the Narmi Command sidebar, select Reports. On the page that appears, select Download to download a report in a *.CSV file.

Jump to a report by selecting the report name from the table of contents on the right.

Account eStatements

This report lists all users and their eStatement preference, as recorded in Narmi (only relevant if Narmi generates eStatements for your financial institution).

Field

Definition

Example

email

User's email address

user@example.com

name

User's first and last name

Jane Smith

account_number

User's account number

11111

estatements

User is enrolled in estatements on core (as of last time Narmi checked)

TRUE

id

Unique internal ID of user

76cfa42d-0015-4bd5-85d0-3fe60d72d679

first_name

User's first name

Jane

last_name

User's last name

Smith

estatements_enroll_date

If user is enrolled in estatements on core, timestamp of when Narmi logged this
(Note: Narmi is not the source of truth for whether a customer is enrolled in estatements.)

2024-01-18 19:55:45.899199+00:00


Account Opening ACH Activity

This report lists ACH transactions associated with the Account Opening product.

Field

Definition

Example

processed_at

Timestamp of when ACH was processed during NACHA generation

2024-03-06 16:03:08.569640+00:00

immediate_destination

ACH Processor Routing Number (blank if microdeposit)

12345678

immediate_destination_name

ACH Processor Name (blank if microdeposit)

FRB PHILADELPHIA

company_id

ACH Processor ID (blank if microdeposit)

222222222

originating_account_number

Account number of sender

54444

recipient_name

Name associated with originating account

Jane Smith

recipient_account_routing_number

Routing number of recipient

55566677

recipient_account_number

Account number of recipient

999999

requested_date

Date transaction was created

2024-03-05 20:13:59.392764+00:00

state

Transaction status

processed

transaction_type

Credit or debit

debit

amount

Amount of transaction

50


ACH Payment Activity

Field

Definition

Example

processed_at

Timestamp of when ACH was processed during NACHA generation (blank if transaction is not in “processed” status); this reflects the institution's local time

2025-02-25 14:23:54.000523-05:00

immediate_destination

ACH Processor Routing Number

31000040

immediate_destination_name

ACH Processor Name

FRB PHILADELPHIA

company_id

ACH Processor ID

564789987

company_name

Organization name of sender

Anytown Hardware

originating_account_number

Account number of sender

1000176

originating_account_name

Account name of sender

Business Checking

recipient_account_routing_number

Routing number of recipient

21000021

recipient_account_number

Account number of recipient

7474745

requested_date

Date transaction was created; this reflects the institution's local time

2025-02-24 14:35:08.386886-05:00

state

Transaction status

processed

transaction_type

Always “credit” for payments

credit

amount

Dollar amount of the ACH transaction

500.23

std_ent_cls_code

The SEC code for the payment; go to Transaction Type SEC Codes for more information.

CCD

entry_desc

The entry description used for the ACH transaction in the NACHA file

EXT-TRAN

ACH Transfer and Microdeposit Activity

This report lists the external ACH transfers and microdeposits for the trailing 30 days.

Field

Definition

Example

transaction

Either "microdeposit" or "ACH"

ACH

processed_at

Timestamp of when ACH was processed during NACHA generation (blank if transaction is pending); this reflects the institution's local time

2023-12-01 21:30:21.853003+00:00

immediate_destination

ACH Processor Routing Number (blank if microdeposit)

121000374

immediate_destination_name

ACH Processor Name (blank if microdeposit)

FRB SAN FRANCISCO

company_id

ACH Processor ID (blank if microdeposit)

222222222

originating_account_number

Account number of sender

12345

originating_account_name

Account name of sender

Checking

recipient_name

Name associated with originating account
(Note: This is incorrectly labeled in the report as recipient name)

Jane Smith

recipient_account_routing_number

Routing number of recipient

110000000

recipient_account_number

Account number of recipient

123456789

requested_date

Date transaction was created; this reflects the institution's local time

2023-10-25 12:18:13.451413+00:00

state

Transaction status

processed

transaction_type

Credit or debit

credit

amount

Dollar amount of the ACH transaction. If you’d like to see microdeposit amounts, please contact your Narmi Relationship Manager to enable microdeposit amounts in this report.

100


Audit Log

This report contains the last 24 hours of audit log activity for all users, including staff.

Field

Definition

Example

timestamp

Date and time when the action was taken

2/15/2024 7:08:18

narmi_user_id

Unique internal ID of user

8b369179-7916-4cf5-9518-99c63cb7a6ad

institution_user_id

External ID ("core user ID") of user, only if not staff user

55555

username

Name used for log in

janesmith

email

User's email address

janesmith@example.com

first_name

User's first name

Jane

last_name

User's last name

Smith

is_staff

TRUE if action was taken by staff user, FALSE if not

TRUE

action

Action taken by the user; for a list of actions, go to User History Actions

user.login

session_id

Unique ID for that particular session

36f661add7a4097a3f8192d176ef39fc62c974e8d18dcca93b456ddfc034f755

ip

IP address of the user

111.222.333.444

raw_user_agent

User-Agent string from HTTP request, if applicable; in the format  <product>/<product-version> <comment>

App/1.0 iPhone 15 ios 17.2

user_agent_os

Operating system inferred from User-Agent string, if applicable

Mac OS X

user_agent_browser

Browser inferred from User-Agent string, if applicable

Firefox

user_agent_device_family

Device family inferred from User-Agent string, if applicable

Mac

user_agent_device_model

Device model inferred from User-Agent string, if applicable

Mac

metadata

Optionally contains "amount" key for some audit logs concerning money movement

{'amount': '100'}


Business Account Applications

This report lists all business applications submitted through Business Account Opening. It includes key business-specific fields including business name, business type, NAICS, and more.

Field

Definition

Example

application_uuid

Unique application ID

bcef5a51-9819-4523-8cd5-10425ec738d2

business_name

Business name

Jane's Store

business_type

Type of organization (e.g. "Limited Liability Company", "Corporation", etc.)

limited_liability_company

is_control_person

TRUE if applicant is control person, FALSE if not

TRUE

is_authorized_signer

TRUE if applicant is authorized signer, FALSE if not

TRUE

ownership_percentage

Percentage of business ownership for applicant

1

organization_state

Business address state

NY

organization_industry

Business’ North American Industry Classification System (NAICS) code

522292

first_name

Applicant first name

Jane

last_name

Applicant last name

Smith

funding_method

Text description of funding method

Bank Account XXXX1234

funding_source

Source of ACH funding, either "iav" for instant account verification, "manual" for manual adds, or "" for other source of funding

manual

is_joint

TRUE if application is a joint application, FALSE if not

FALSE

is_existing_user

TRUE if applicant already has an account at your institution, FALSE if not

TRUE

uuid

Narmi UUID for application

def5cb6f-2482-4806-aaa8-c6e97e94252b

tin

Individual Taxpayer Identification Number

123456789

status

Application status

opened

products

Products applied for

Business Savings

funding_total

Total funding amount

500

created_at

Timestamp application was created

2024-01-29 17:59:04.372216+00:00

last_updated_at

Timestamp application was last updated

2024-01-29 19:42:53.622087+00:00

account_number

Account number

12345678

funding_id

Payment profile ID of funding method (only applies to funding via Authorize)

123456789

kyc_id

KYC ID for application

P-iHhYCk9bZbAfMjwTLqcU

metadata

Additional application metadata

{'notes': '', 'Debit Card Status': 'None Requested'}

date_of_birth

Applicant date of birth

1978-08-22

courtesy_pay_opt_ins

Products where applicant has opted-in to courtesy pay

Simple Business Checking

email

Applicant email address

user@example.com

phone

Applicant phone number

14694046544

ip_address

IP address of the applicant

111.222.333.444

referral_code

Referral code for application

smlnp5

account_activity_answers

Due diligence question responses

{"Personal Use?": "Yes", "Cash Transactions?": "No", "Excessive Cash Transactions?": "Yes"}

membership_card_url (for credit unions) or application_record_url (for banks)

URL to the PDF of the applicant's membership card or application record

https://staff.aquabank.com/applications/951bf84d-1147-42f7-a659-d526a8557964/membership_card


Consumer Account Applications

This report lists all consumer applications submitted through Consumer Account Opening. It includes key consumer-specific fields including status, products, funding total, and more.

Field

Definition

Example

application_uuid

Unique application ID

3648601a-0215-437c-9ceb-7f1f41d85515

first_name

Applicant first name

Jane

last_name

Applicant last name

Smith

funding_method

Text description of funding method

Card XXXX4242

funding_source

Source of ACH funding, either "iav" for instant account verification, "manual" for manual adds, or "" for other source of funding

manual

is_joint

TRUE if application is a joint application, FALSE if not

FALSE

is_existing_user

TRUE if applicant already has an account at your institution, FALSE if not

TRUE

uuid

Narmi UUID for application

611569ef-bfca-45ae-a5f0-cc280c179c0b

tin

Individual Taxpayer Identification Number

123456789

status

Application status

opened

products

Products applied for

Great Checking Account, Checking, Savings

funding_total

Total funding amount

500

created_at

Timestamp application was created

2024-01-29 17:59:04.372216+00:00

last_updated_at

Timestamp application was last updated

2024-01-29 19:42:53.622087+00:00

account_numbers

Account numbers

43334, 43334, 43334

funding_id

Payment profile ID of funding method (only applies to funding via Authorize)

123456789

kyc_id

KYC ID for application

P-Vv6eFSboqnM9DmbTRSO7

metadata

Additional application metadata. Go to the “Application Metadata” section in Create a New Persona for more information.

{'notes': '', 'Debit Card Status': 'None Requested'}

date_of_birth

Applicant date of birth

1978-08-22

courtesy_pay_opt_ins

Products where applicant has opted-in to courtesy pay

Simple Checking

email

Applicant email address

user@example.com

phone

Applicant phone number

14694046544

ip_address

IP address of the applicant

111.222.333.444

referral_code

Referral code for application

smlnp5

account_activity_answers

Due diligence question responses

{"Personal Use?": "Yes", "Cash Transactions?": "No", "Excessive Cash Transactions?": "Yes"}

source

The flow which the application was initiated from, either the Consumer Account Opening product (account_opening) or Consumer Account Opening in Online Banking (online_banking). This field only applies to applications created from release 2024.2 onwards.

account_opening

membership_card_url (for credit unions) or application_record_url (for banks)

URL to the PDF of the applicant's membership card or application record

https://staff.aquabank.com/applications/951bf84d-1147-42f7-a659-d526a8557964/membership_card

FedNow Transactions

This report lists all terminal FedNow transactions for the trailing 30 days.

Field

Definition

Example

last_update_date_time

Date & timestamp the transaction was last updated

2025-02-21 19:47:12.982216+00:00

settlement_date

Date the transaction was settled

2025-02-21

posted_date_time

Date & timestamp the transaction was posted

2025-02-21T19:47:12.978288+00:00

direction

Incoming or outgoing

incoming

amount

Transaction amount

19.99

state

Transaction state; possible states are: Rejected, Rejected (FRB), Rejected reversed, Posted, Blocked, and Manually resolved. For details on these statuses, go to Payment Statuses.

posted

sender_routing_number

Routing number of sender

11054252

sender_account_number

Account number of sender

43333

sender_name

Name associated with sender account

Jane Smith

recipient_routing_number

Routing number of recipient

11054265

recipient_account_number

Account number of recipient

1000000

recipient_name

Name associated with the recipient account. For incoming, this is the name on the incoming payment. For outgoing, this is the name on the outgoing payment.

John Smith

payment_identification

Unique ID of the payment on the FedNow network, shared with the Fed and the counterparty.

20250221626060097emWdj9FglzpXejnBzs

core_transaction_id

The transaction ID received from the core when posting the transaction

1234

related_payments

A list of IDs for payments related to this payment, such as a return payment

[202409056260600973TOTc5WQpLVzW5ewRJ,202405133252722123kisXPFFuRF1fZrKLC]

FedNow Non-Terminal Transactions

This is a cumulative report that lists all non-terminal FedNow transactions.

Field

Definition

Example

last_update_date_time

Date & timestamp the transaction was last updated

2024-10-23 20:46:04.066469+00:00

settlement_date

Date the transaction was settled

2024-10-23

direction

Incoming or outgoing

outgoing

amount

Transaction amount

19.99

state

Transaction state; possible states are: Pending validation, Accepted, Rejected pending reversal, Settled, Accepted without posting (ACWP), Awaiting response, Pending final posting, Posting failed, and Final posting failed. For details on these statuses, go to Payment Statuses.

accepted_without_post

sender_routing_number

Routing number of sender

11054265

sender_account_number

Account number of sender

8900008901

sender_name

Name associated with sender account

Jane Smith

recipient_routing_number

Routing number of recipient

11054252

recipient_account_number

Account number of recipient

123456789

recipient_name

Name associated with the recipient account. For incoming, this is the name on the incoming payment. For outgoing, this is the name on the outgoing payment.

John Smith

payment_identification

Unique ID of the payment on the FedNow network, shared with the Fed and the counterparty.

202410236260600974ZKHqukx9tsdPdymM9

core_transaction_id

The transaction ID received from the core when posting the transaction

1234

related_payments

A list of IDs for payments related to this payment, such as a return payment

[202409056260600973TOTc5WQpLVzW5ewRJ,202405133252722123kisXPFFuRF1fZrKLC]

Intra-Institution Transfers

This report contains the intra-institution transfer count over the last 30 days by user.

Field

Definition

Example

id

Unique internal ID of user

76cfa42d-0015-4bd5-85d0-3fe60d72d679

email

User's email address

user@example.com

first_name

User's first name

Jane

last_name

User's last name

Smith

transfer_count_last_30_days

Number of transfers created over the last 30 days

1


Permissions

This report lists staff users with their permissions and roles.

Field

Definition

Example

id

Unique internal ID of user

76cfa42d-0015-4bd5-85d0-3fe60d72d679

email

User's email address

user@example.com

first_name

User's first name

Henry

last_name

User's last name

Smith

admin

TRUE if user is an Admin user, FALSE if not

FALSE

permissions

"all" if admin, blank if not

all

roles

List of roles (or "all" if admin)

Branch Manager

is_active

User's account is not locked

TRUE

Posting Transaction Exceptions

This report lists ACH transactions that were processed but not posted correctly to the core banking system.

Field

Definition

Example

username

Name used for log in

janesmith

institution_user_id

Core user ID

555555

type

"rdc", "ach_push", "ach_pull"

rdc

amount

Transaction amount

100

hold_amount

Amount on hold

100

hold_days

Number of days on hold

1

institution_account_number

Account number of internal account

123456

posting_status

Transaction state, always "error" for this report (since it captures exceptions)

error

transaction_received_at

Timestamp of when posting transaction was created

2024-02-29 04:38:23.667083+00:00

last_updated_at

Timestamp of last time posting transaction was updated

2024-02-29 04:38:25.970473+00:00


Referral Codes

This report is a list of referral codes and their corresponding core user IDs.

Field

Definition

Example

code

Referral code

smlnp5

core_user_id

Core user ID of user giving referral

12345


Referred Applications

This report lists all successfully referred applications through the Account Opening product.

Field

Definition

Example

created_at

Timestamp of application creation

2024-02-29 04:38:25.970473+00:00

application_uuid

Internal UUID for application

76cfa42d-0015-4bd5-85d0-3fe60d72d679

status

Application status

opened

primary_applicant_core_user_id

Core user ID of primary applicant

1025584

joint_applicant_core_ids

Core user ID of joint applicant, if applicable

1025585

referral_code

Referral code user for application

k8jylw

referred_user_core_id

Core user ID of user who gave referral code

1023953

updated_at

Timestamp of last time application was updated

2024-02-29 04:38:25.970473+00:00


Rejected ACH Activity 

This report lists the staff-rejected external ACH transactions (automatic and manual) for the trailing 30 days.

Field

Definition

Example

transaction

Always "ACH"

ACH

processed_at

Timestamp of when ACH was processed during NACHA generation (blank if transaction is pending); this reflects the institution's local time

2023-12-01 21:30:21.853003+00:00

immediate_destination

ACH Processor Routing Number

121000374

immediate_destination_name

ACH Processor Name

FRB SAN FRANCISCO

company_id

ACH Processor ID

222222222

originating_account_number

Account number of sender

12345

originating_account_name

Account name of sender

Checking

recipient_name

Name associated with originating account
(Note: This is incorrectly labeled in the report as recipient name)

Jane Smith

recipient_account_routing_number

Routing number of recipient

110000000

recipient_account_number

Account number of recipient

123456789

requested_date

Date transaction was created; this reflects the institution's local time

2023-10-25 12:18:13.451413+00:00

state

Transaction status

processed

transaction_type

Credit or debit

credit

amount

Dollar amount

100


Remote Deposit

This report contains the remote check deposit count over the last 30 days by user.

Field

Definition

Example

id

Unique internal ID of user

76cfa42d-0015-4bd5-85d0-3fe60d72d679

email

User's email address

user@example.com

first_name

User's first name

Henry

last_name

User's last name

Smith

deposit_count_last_30_days

Number of remote deposits in the last 30 days

1


Staff Audit Log

This report contains the last 24 hours of audit log activity for staff users.

Field

Definition

Example

timestamp

Date and time when the action was taken

2/15/2024 7:08:18

narmi_user_id

Unique internal ID of user

8b369179-7916-4cf5-9518-99c63cb7a6ad

institution_user_id

External ID ("core user ID") of user, only if not staff user

55555

username

Staff name used for log in

johnsmith

email

Staff user's email address

johnsmith@example.com

first_name

Staff user's first name

John

last_name

Staff user's last name

Smith

is_staff

Always TRUE for staff user

TRUE

action

Action taken by the staff user; for a list of actions, go to User History Actions

login.create

session_id

Unique ID for that particular session

36f661add7a4097a3f8192d176ef39fc62c974e8d18dcca93b456ddfc034f755

ip

IP address of the staff user

111.222.333.444

raw_user_agent

User-Agent string from HTTP request, if applicable; in the format <product>/<product-version> <comment>

App/1.0 iPhone 15 ios 17.2

user_agent_os

Operating system inferred from User-Agent string, if applicable

Mac OS X

user_agent_browser

Browser inferred from User-Agent string, if applicable

Firefox

user_agent_device_family

Device family inferred from User-Agent string, if applicable

Mac

user_agent_device_model

Device model inferred from User-Agent string, if applicable

Mac

metadata

Optionally contains "amount" key for some audit logs concerning money movement; if "action" column value is setting.update, this shows which institution setting was updated

{'amount': '100'}
{'setting_name': 'OAO_ASK_ADDITIONAL_FIELDS'}


Staffer-Led Account Applications

This report lists all applications submitted through Staff-Led Account Opening. This report includes key consumer-specific fields, as well as branch location and staff member.

Field

Definition

Example

application_uuid

Unique application ID

3648601a-0215-437c-9ceb-7f1f41d85515

first_name

Applicant first name

Jane

last_name

Applicant last name

Smith

funding_method

Text description of funding method

Card XXXX4242

funding_source

Source of ACH funding, either "iav" for instant account verification, "manual" for manual adds, or "" for other source of funding

manual

is_joint

TRUE if application is a joint application, FALSE if not

FALSE

is_existing_user

TRUE if applicant already has an account at your institution, FALSE if not

TRUE

uuid

Narmi UUID for application

611569ef-bfca-45ae-a5f0-cc280c179c0b

tin

Individual Taxpayer Identification Number

123456789

status

Application status

opened

products

Products applied for

Great Checking Account, Checking, Savings

funding_total

Total funding amount

500

created_at

Timestamp application was created

2024-01-29 17:59:04.372216+00:00

last_updated_at

Timestamp application was last updated

2024-01-29 19:42:53.622087+00:00

account_numbers

Account numbers

43334, 43334, 43334

funding_id

Payment profile ID of funding method (only applies to funding via Authorize)

123456789

kyc_id

KYC ID for application

P-Vv6eFSboqnM9DmbTRSO7

metadata

Additional application metadata

{'notes': '', 'Debit Card Status': 'None Requested'}

date_of_birth

Applicant date of birth

1978-08-22

courtesy_pay_opt_ins

Products where applicant has opted-in to courtesy pay

Simple Checking

email

Applicant email address

user@example.com

phone

Applicant phone number

14694046544

ip_address

IP address of the applicant

111.222.333.444

branch_location

Branch location for the institution

Aqua Bank - NYC

staff_member

Name of staff user who created the application

Daniel Green

referral_code

Referral code for application

smlnp5

account_activity_answers

Due diligence question responses

{"Personal Use?": "Yes", "Cash Transactions?": "No", "Excessive Cash Transactions?": "Yes"}


Suspicious Activity

This report lists users with 10 or more failed logins for the trailing 30 days. Users with less than 10 failed logins are not included in this report.

Field

Definition

Example

narmi_user_id

Unique internal ID of user

8b369179-7916-4cf5-9518-99c63cb7a6ad

institution_user_id

External ID ("core user ID") of user, only if not staff user

123456

username

Name used for log in

joesmith

email

User's email address

user@example.com

first_name

User's first name

Joe

last_name

User's last name

Smith

is_staff

TRUE for staff user, FALSE for non-staff user

FALSE

rule

Always "failed_logins"

failed_logins

rule_count

Number of failed logins

12


Transaction Alerts

This report lists all transaction alerts created by Digital Banking users.

Field

Definition

Example

user_core_user_id

External ID ("core user ID") of user

123456

user_username

Name used for log in

joesmith

user_email

User's email address

user@example.com

user_first_name

User's first name

Joe

user_last_name

User's last name

Smith

user_segment

User's customer segment

default

alert_type

The type of alert, either "email" or "sms"

email

alert_query

Number of failed logins

balance>0 balance<100 account:97e00c93-df6a-4a9d-94bf-7a87f9a1bad5

alert_updated_at

Timestamp alert updated

2023-04-10 18:07:47.512750+00:00

alert_created_at

Timestamp alert created

2023-04-10 18:07:47.512725+00:00

alert_uuid

Unique alert ID

86b8a5d1-d3b8-42a3-bc2e-fc35f0ddeb10


Users

This report lists all enrolled users in the Digital Banking platform, including both archived and active users.

Field

Definition

Example

id

Unique internal ID of user

76cfa42d-0015-4bd5-85d0-3fe60d72d679

institution_user_id

External ID ("core user ID") of user, only if not staff user

123456

email

User's email address

user@example.com

first_name

User's first name

Joe

last_name

User's last name

Smith

enrolled_at

Timestamp of enrollment in Narmi Banking

2023-01-17 18:58:08.870110+00:00

last_login_at

Timestamp of last login

2024-02-07 00:51:58.655878+00:00

online_logins_last_30_days

Number of online logins last 30 days

2

failed_logins_last_30_days

Number of failed logins last 30 days

3

mobile_logins_last_30_days

Number of mobile logins last 30 days

4

is_archived

Has been set to locked/inactive

FALSE

username

Name used for login

tomsmith

segment

The user's Narmi profile at the time the report is run. If a user does not have an explicitly set segment value, the report displays the default segment value.

test_segment

is_business

TRUE is user is a business, FALSE if not

FALSE

tfa_enabled

TRUE if user has a two-factor authentication device, FALSE if not

TRUE

linked_core_user_ids

Non-primary core user IDs associated with the account

[]

business_role

Name of business sub-user role, if applicable

Account Holder