Use Wire Manager for Review

Your institution's staff can use the Wire Manager to review transfers that have been flagged by your institution's risk settings. Your institution can set up risk rules within the Admin Platform in Risk Manager. If a wire transfer meets the conditions of the risk rule, you can opt to have it move to the Review tab, which shows transactions that need action by staff. Upon reviewing, you can either approve or reject the wire. 

To access the Wire Manager option from Transactions, a staff user must have the “Can view wire transaction” permission.

To review wires:

1. From the Admin Platform sidebar, select Transactions > Wire manager.

   

    

2. On the page that appears, select the Review tab. Each transaction row displays the following information:

   • Created At – Date the transaction was created

   • Status – Transaction status; for a list of possible statuses, go to Wire Statuses

   • Name – Name of the user initiating the transaction; select the name to open the user's profile in the Admin Platform

   • Amount – Transaction amount

   • From – Account funds are moving from

   • Beneficiary – Beneficiary receiving the funds

   • Rule – The risk rule that prompted the review. Select the rule text to open its details. For more information on risk rules, go to Risk Manager.
     

     

3. You can approve the transaction by selecting the green checkmark on the right of the transaction row. If approved, the transaction moves to the Pending tab.
   You can opt to reject the transaction by selecting Reject and a confirmation dialog appears. Once rejected, the transfer is removed from the Review tab and the user is notified.
   

   

   
   

4. Next, you will process the wires. Go to Process or Reject Wires for instructions.