View All Wire Transactions and Change Wire Status

From Wire Manager, you can view details for all wire transactions and change the wire status. 

WARNING: Changing the wire status is a high-risk action. Changing the status may cause the wire to skip verification, not process at all, or process multiple times. In general, only use this feature to update the wire to the "Rejected" status.

View All Wire Transactions

To access the View All Wire Transactions option in Wire Manager and view individual wire details in the Wire Transactions table, a staff user must have the “Can view wire transaction” permission.

To view all wire transactions:

1. From the Admin Platform sidebar, select Transactions > Wire manager.
   
   

2.  Select View all wire transactions.
   

   

   
   

3. On the page that appears, you can browse all wire transactions and their statuses. Go to Wire Statuses for a list of possible statuses. 

   

   
   

4. Select a user's Name to open their user profile. Select any of the other column items in the row to open the complete details of the transaction. From this page, you can change the wire status. Go to Change Wire Status for details.
   

   

Change Wire Status

To change a wire transaction's status, a staff user must have the “Can change wire transaction” permission.

1. From the Admin Platform sidebar, select Transactions > Wire manager.
   
   

2.  Select View all wire transactions.
   

   

   
   

3. On the page that appears, select any of the column items in the row except Name to open the complete details of the transaction. 

   

   
   

4. From the detail page, select the wire Status.
   

   

   
   

5. On the page that appears, select a new status from the Wire State menu and select Save. For descriptions of wire statuses, go to About Wires.