Your financial institution can customize the following funding-related features in Narmi Command under Configurations > Institution settings.
Note: For limit changes, it may be required to also submit a limit change request with Authorize.net and/or Elavon. At least two weeks advance notice should be provided for a limit change, as Authorize.net and/or Elavon may request further documentation before initiating the change.
BAO Max Funding Amount via ACH – The maximum funding amount for Business Account Opening applications via ACH. If not set (unset value is -1), applications will default to the Consumer Account Opening limit (Max Funding Amount via ACH). To turn off funding via ACH, change this setting to 0.
BAO Max Funding Amount via Card – The maximum funding amount for Business Account Opening applications via card. If not set (unset value is -1), applications will default to the Consumer Account Opening limit (Max Funding Amount via Card). To turn off funding via card, change this setting to 0.
DAO Card Funding Types – The allowed card types for funding an account, possible options are ["visa", "mastercard", "discover", "amex"]. Note: After editing the allowed card types here, you must also change them in the Authorize.net merchant interface to ensure proper functionality. Go to Authorize.Net FAQs for instructions.
Hold Length For Funding via ACH – The number of days that a hold is applied when an applicant uses a bank account for initial funding.
Hold Length For Funding via Debit/Credit Card – The number of days that a hold is applied when an applicant uses a debit or credit card for initial funding. The default value is 1 day.
List of routing numbers to block during manual funding – The routing numbers that are blocked from being used for ACH funding. This gives your institution control over how applicants fund new accounts. For example, by restricting your institution’s routing number, you can encourage deposits from external accounts rather than internal transfers from existing accounts.
Max Funding Amount via ACH – The maximum funding amount for Consumer Account Opening applications via ACH. The default value is $10,000. To turn off funding via ACH, change this setting to 0.
Max Funding Amount via Card – The maximum funding amount for Consumer Account Opening applications via card. The default value is $1000. To turn off funding via card, change this setting to 0.
Max Funding Amount via Internal Transfer – The maximum funding amount for Consumer Account Opening in Digital Banking applications via internal transfer. The default value is $10,000. To turn off funding via internal transfer, change this setting to 0.
Maximum Funding Attempts Per Application – The maximum number of attempts allowed by the applicant to fund the account before the application is terminated. The default is 20 attempts. Each funding attempt gets added to a single total, even if the applicant switches between ACH (via Authorize.net or Narmi AO ACH Service) or debit/credit card. Applications that reach the maximum number of attempts move to the status of "Max Funding Attempts Reached." If the applicant still wants to open an account, they need to submit a new application. For more on statuses, go to Application Statuses.
Microbilt Decline Behavior – For ACH funding, Microbilt can return one of three recommendations—approved, warning, and decline. This setting determines how to handle transactions that are declined by Microbilt, either "REVIEW" to send the transaction to manual review or "REJECT" to automatically reject the transaction. Transactions that return a warning are automatically sent to manual review. Go to About Microbilt, Use ACH Manager for Account Opening or ACH Statuses for more details.
We also allow product-specific funding limits, for example, a CD can have a higher limit than a checking account. To set a product-specific limit, go to Product List Manager and add or edit a product. Under Product settings, configure the following fields:
Minimum balance – The minimum amount required to fund the account
Maximum balance – The maximum amount allowed to fund the account (funding limit)