Narmi Grow ensures applicants fund accounts within your financial institution’s specified limits. If an applicant enters funding above your limit during the account opening flow, an error message appears.
There are two areas in Narmi Grow where funding limits are enforced, and changes must be made to both at the same time:
The front end – Limits that are visible to the applicant and configurable by your institution in Narmi Command.
The back end – Limits that are configurable by a request to Narmi, Authorize.net, and/or Elavon.
You must ensure that limits are updated in Narmi Command AND Authorize.net/Elavon; otherwise, whichever limit is lower will be in effect.
Front-end Limits
To configure the funding limits that are visible to applicants, refer to Maximum Funding Limits.
We also allow product-specific limits; for example, a CD can have a higher limit than a checking account. To set a product-specific limit, go to Product List Manager and add or edit a product. Under Product settings, configure the following fields:
Minimum balance – The minimum amount required to fund the account
Maximum balance – The maximum amount allowed to fund the account (funding limit)
Visit Funding Customization for additional funding-related features that your institution can configure.
Back-end Limits
In addition to the front-end limits, Narmi, Authorize.net, and Elavon also enforce limits on the back-end. These limits are a combination of daily limits and monthly limits. These limits are configured during implementation but can be changed after implementation. Please contact your Narmi Relationship Manager to proceed with changing the back-end limits. All requests must be approved by an executive at your financial institution. You may also be required to submit a limit change request to Elavon for card funding, and Authorize.net if your institution uses their eCheck product for ACH funding (as opposed to Narmi AO ACH Service). We recommend two weeks’ advance notice for a limit change, as further documentation may be required for underwriting purposes to Authorize.net.
If your financial institution uses Narmi AO ACH Service to facilitate ACH funding (as opposed to Authorize.net), your institution has complete control over the funding limits you would like to set; Authorize.net is not involved with limits.