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    Returns
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    Contents

    Returns

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    Article Summary

    Returns are part of offering Account Opening at your institution. Typically returns are rare with card-funded applications. With ACH-funded applications, returns are largely handled outside of Narmi and based on your institution's ACH processing flow. In some cases, the process may require looking up a payment in Narmi to find additional details about the transaction via AO ACH Manager in the Admin Platform. Your institution should track return rates within your overall ACH process.



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