Returns

Returns are part of offering Account Opening at your institution. Typically returns are rare with card-funded applications. With ACH-funded applications, returns are largely handled outside of Narmi and based on your institution's ACH processing flow. In some cases, the process may require looking up a payment in Narmi to find additional details about the transaction via AO ACH Manager in Narmi Command. Your institution should track return rates within your overall ACH process.