You can customize the favicon and footer for web banking to align with your institution’s identity. Adding your logo as a favicon helps customers easily recognize your institution in their browser tabs, while a customized footer allows you to display important information, including routing number, support contact info, terms and conditions, and more. Personalizing these elements provides a cohesive look and feel across Narmi Banking for web.
To customize the mobile app icon, go to Mobile App Customization. To customize the Legal page on the mobile app, go to Mobile Legal Notices.
Updating the Favicon
A favicon is a small icon representing a website in browser tabs, bookmarks, and address bars. This can be updated to use your institution’s logo. To customize your online banking favicon, please contact your Narmi Relationship Manager to update the Favicon URL setting. You must provide a URL to your institution's favicon in *.PNG or *.ICO format. The maximum supported favicon size is 64x64 px.
Updating the Footer
The web app footer is at the bottom of the page in Narmi Banking and the login page, so users do not need to sign in to Digital Banking to view this information. Our Implementations team gathers some of this information during onboarding, but you can also customize it in Narmi Command.
To customize your web banking footer, go to Narmi Command, under Institution Settings > General on the left sidebar > Institution Information. The following settings are available:
Institution Routing Number – Displays after "Routing number:"
Business Terms & Conditions URL – Displays in a "Terms" link for business banking
Consumer Terms & Conditions URL– Displays in a "Terms" link for consumer banking
Note: For instructions on updating your Terms of Service later and having users re-consent, go to Updating Digital Banking Disclosures.
Privacy URL – Displays in a "Privacy Policy" link
Support Phone Number – Displays in the Contact Us section after "General Support:"
Support Email Address – Displays in the Contact Us section after "General Support:"
Lost/Stolen Card Phone Number – Displays in the Contact Us section after "Lost card:"
Lost Card URL – Displays in the Contact Us section in a "Lost Card?" link. Note: If there is no Lost/Stolen Card Phone Number entered, this URL is displayed. If there is a phone number, only the phone number is displayed.
Location & Hours URL – Displays in the Info section in a "View locations and hours" link
Facebook Page – Displays via logo below the Contact Us section
Twitter Page – Displays via logo below the Contact Us section
Instagram Page – Displays via logo below the Contact Us section
LinkedIn Page – Displays via logo below the Contact Us section
Custom Footer – Text that appears after the copyright year and institution name. In the image above, this shows as "TEST."
Equal Housing Logo URL – Displays a logo next to "Equal Housing Lender"
Member FDIC or NCUA Logo URL – Displays a logo next to "Member FDIC" or "Insured by NCUA"
Primary Logo URL – Displays a logo on the left side
Please contact your Narmi Relationship Manager if you need further assistance with these settings.