You can customize the favicon and footer for web banking to align with your institution’s identity. Adding your logo as a favicon helps customers easily recognize your institution in their browser tabs, while a customized footer allows you to display important information, including routing number, support contact info, terms and conditions, and more. Personalizing these elements provides a cohesive look and feel across Narmi Banking for web.
To update your institution’s logo in other places besides the footer, go to Updating Institution Logos.
Updating the Favicon
A favicon is a small icon representing a website in browser tabs, bookmarks, and address bars. This can be updated to use your institution’s logo. To customize your online banking favicon, please contact your Narmi Relationship Manager to update the Favicon URL setting. You must provide a URL to your institution's favicon in *.PNG or *.ICO format. The maximum supported favicon size is 64x64 px.
Updating the Footer
The web app footer is at the bottom of the page in Narmi Banking and the login page, so users do not need to sign in to view this information. Our Implementations team gathers some of this information during onboarding; however, you can also customize it in Narmi Command.
To customize your web banking footer, go to Narmi Command under Configurations > Institution settings and search for the setting name specified below.
Left side of footer:
Primary Logo URL – Displays a logo on the top left
Custom Footer – Text that appears after the copyright year and institution name. In the image above, this shows as "TEST."
Equal Housing Logo URL – Displays a logo next to the text "Equal Housing Lender"
Member FDIC or NCUA Logo URL – Displays a logo on the same line as the text "Member FDIC" or "Insured by NCUA." For more information on where these logos are displayed, go to Deposit Insurer Signage.
DIF Logo URL – Displays a DIF logo for credit unions only. To enable the DIF logo, you also need to set the Member of DIF setting to
True.
Right side under “INFO”:
Institution Routing Number – Displays after "Routing number:"
Location & Hours URL – Displays in the Info section in a "View locations and hours" link
Business Terms & Conditions URL – Displays in a "Terms" link for business banking
Consumer Terms & Conditions URL– Displays in a "Terms" link for consumer banking
Note: For instructions on updating your Terms of Service later and having users re-consent, go to Updating Digital Banking Disclosures.
Privacy URL – Displays in a "Privacy Policy" link
Right side under “CONTACT US:”
Support Phone Number – Displays in the Contact Us section after "General Support:"
Lost/Stolen Card Phone Number – Displays in the Contact Us section after "Lost card:"
Lost Card URL – Displays in the Contact Us section in a "Lost Card?" link. Note: If there is no Lost/Stolen Card Phone Number entered, this URL is displayed. If there is a phone number, only the phone number is displayed.
Support Email Address – Displays in the Contact Us section after "General Support:"
Facebook Page – Displays via logo below the Contact Us section
Twitter Page – Displays via logo below the Contact Us section
Instagram Page – Displays via logo below the Contact Us section
LinkedIn Page – Displays via logo below the Contact Us section
Please contact your Narmi Relationship Manager if you need further assistance with these settings.