Online Banking Footer

On the web app footer, users can view your institution's information, including the routing number, Support contact info, your institution's Terms and Conditions, and more. This footer displays on the login page as well, so users do not need to sign in to Digital Banking to view this information. Our Implementations team gathers some of this information during onboarding, but you can also customize it in the Admin Platform.

To customize the Legal page on the mobile app, go to Mobile Legal Notices.

To customize your online banking footer, go to the Admin Platform, under Institution Settings > General on the left sidebar > Institution Information. The following settings can update your footer:

• Institution Routing Number – Displays after "Routing number:"

• Business Terms & Conditions URL – Displays in a "Terms" link for business banking

• Consumer Terms & Conditions URL– Displays in a "Terms" link for consumer banking

  • Note: For instructions on updating your Terms of Service later and having users re-consent, go to Updating Digital Banking Disclosures.

• Privacy URL – Displays in a "Privacy Policy" link

• Support Phone Number – Displays in the Contact Us section after "General Support:"

• Support Email Address – Displays in the Contact Us section after "General Support:"

• Lost/Stolen Card Phone Number – Displays in the Contact Us section after "Lost card:"

• Lost Card URL – Displays in the Contact Us section in a "Lost Card?" link. Note: If there is no Lost/Stolen Card Phone Number entered, this URL is displayed. If there is a phone number, only the phone number is displayed.

• Location & Hours URL – Displays in the Info section in a "View locations and hours" link

• Facebook Page – Displays via logo below the Contact Us section

• Twitter Page – Displays via logo below the Contact Us section

• Instagram Page – Displays via logo below the Contact Us section

• LinkedIn Page – Displays via logo below the Contact Us section

• Custom Footer – Text that appears after the copyright year and institution name. In the image above, this shows as "TEST."

• Equal Housing Logo URL – Displays a logo next to "Equal Housing Lender"

• Member FDIC or NCUA Logo URL – Displays a logo next to "Member FDIC" or "Insured by NCUA"

• Primary Logo URL – Displays a logo on the left side

Please contact your Narmi Relationship Manager for further assistance with these settings.