Narmi continually monitors core connections to our products and our engineering staff is notified of any outages. An outage could mean the connection is lost, VPN is down, or another issue. Our staff will follow planned escalation procedures to resolve. In the event of an outage, account balances will not update and actions that affect the core will not be available, such as enrollment and transfers. Please contact support@narmi.com if you suspect an outage.
Core Banking System Outages
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