Core Banking System Issues

Narmi continually monitors core connections to our products and our engineering staff is notified of any outages. An outage could mean the connection is lost, VPN is down, or another issue. Our staff will follow planned escalation procedures to reso...

While rare, an application may return an Opening Failed status, which typically requires manual intervention by the financial institution. This state means that the account was not successfully created on the core. Either a core banking task, core b...

When your institution manually updates a member ID number for an account directly on the core, the update only affects the core's operating system—nothing is updated in the Narmi platform. Your institution must let Narmi know when you manually chang...