Cards

Users can easily reduce the risk of potential fraud by freezing the debit or credit cards associated with their account. The Cards feature is available on web and mobile, and there are two ways Cards can be leveraged:

• Core Banking Systems – The card control functionality is built into the core banking system. The following cores have built-in card controls: Symxchange, Corelation, and Silverlake. When controlling a card using this method, the result may not be immediate if the core is in "memo mode" or there is a core outage.
• Card Network Integrations – Your financial institution relies on an integration with a major credit card network to enable this functionality, such as Mastercard. When turning on or off a card using this method, the result is immediate.

To manage cards on the web app:

1. Select Tools and then select Cards. You can also access cards from the name menu > Settings > Cards tab.
   To update the formatting and card images displayed to users on the Cards page, from the Admin Platform, go to Institution Settings > Card images and their formats.