Within the Digital Banking platform, your institution can leverage a Personal Finance Management (PFM) solution offered by Narmi’s partner, MX. This tool, called Trends, provides customers with a seamless experience of viewing all their data on a single platform. When this feature is enabled, users get access to their accounts, budgets, spending, history, debts, and accounts in Narmi. Please contact your Narmi Relationship Manager to enable Trends.
Once enabled, users access Trends from Tools > Trends in the web app or More menu > Services > Trends in the mobile app. Narmi connects to MX’s API and renders the user’s financial information via iFrame. MX pulls the user's connected account details, including balances, deposits, and spending.
On the Trends page, users can view the following tabs:
Net Worth
View your net worth over 6-month, 9-month, and 1-year timeframes. Select the filter icon to choose which accounts to show. MXs pulls in all accounts, including credit cards. Credit card balances are subtracted from the user’s net worth if credit card accounts are selected in the chart.
Web
Select a month on the right side to see how their net worth has changed. These months are driven by the timeframes at the top of the chart.
Mobile
In the mobile view, select the filter icon on the top left to select accounts. Select specific months at the bottom of the screen to view gains and losses.
Budgets
Select the Budget tab to keep track of monthly budgets. Define budgets for numerous predefined categories or custom categories. The bubble chart tracks how much the user has spent versus how much budget has been allocated to that spending category.
Web
Below the bubble chart, the categories are rendered line by line, displaying the budget and the amount spent.
You can add new budgets for additional categories.
Mobile
In the mobile app, view any active budgets or set them up if necessary.
Spending
Select the Spending tab to view a breakdown of spending habits over a given timeframe. Timeframes are predefined or custom, based on the user’s preference. A circular chart shows totals for each category. Select a section of the graph to view how much money was spent for each category. Totals are rendered line by line to the right of the graph for easy viewing. Toggle between Spending and Income for the given timeframe.
Web
Mobile
History
Select the History tab to view monthly spending by category over time. Filter by account and hover over the category on the graph for detailed spending breakouts.
Web
Mobile
Debts
Select the Debts tab to keep track of debts. Debts can be filtered by balance, interest, or the fastest payoff. The account, balance, APR, amount due, and final payment date are shown. MX will also plot a chart of the expected debt balance over time, accounting for monthly payments.
Web
Individual Debts
Select an account in the Debts tab for a more granular breakdown. See how much money is allocated towards the principal and interest, along with the expected balance after a payment is received. Select the Details tab to see the starting balance and APR details.
Web
Mobile
Snowball Method
MX also offers a feature called the Snowball Method. The Snowball Method helps you pay off multiple debts quickly by paying the same combined amount every month. When you’ve paid off the highest-priority debt, take that debt’s monthly payment and put it toward your next debt. The monthly total you pay for all debts remains the same.
Hide Accounts from Debts
To hide an account from the Debts tab, select the three dots > Hide from debts. To completely hide an account from Trends, go to Hide/Unhide Accounts.
Web
Mobile
Accounts
The Accounts tab allows you to view your connected institutions, connect to additional financial institutions, or disconnect existing ones.
Connect an Institution
To connect a new institution and share all its accounts with Trends:
In the Accounts tab, select the plus sign.
Search for an institution by entering at least two characters in the Search box.
Select your institution from the results that appear.
Enter your login credentials and select Continue.
Once connected, select Done on the success dialog.
Disconnect an Institution
To disconnect an institution and stop sharing all its accounts with Trends:
In the Accounts tab, select the connected institution on the left sidebar, then select Disconnect this institution.
Optionally, select a reason for the disconnection and select Disconnect.
Hide/Unhide Accounts
Note: You cannot disconnect individual accounts from Trends, but you can hide or unhide them. To hide accounts from the Debts tab only, go to Hide Accounts from Debts.
To hide/unhide specific accounts from Trends while keeping the institution connected:
In the Accounts tab, select the connected institution on the left sidebar, then select the account you want to hide or unhide.
Three options appear:
Show this account – Select the toggle to hide the account and select again to unhide the account
Merge duplicate accounts – Select to merge accounts that show up more than once in Trends
Mark as closed – Select to set the account’s balance to $0 and keep transaction history
Communication Between Narmi and MX
If the user’s segment has access to MX trends, Narmi imports a transaction from the core banking system and passes the transaction information to MX every time. If the user or account does not exist in MX, it will be created automatically. The exact timing for when Narmi imports a transaction from the core depends on several factors, including:
If the core banking integration has any type of events service
If the end-user has an alert configured
The frequency of historical transactions that have occurred in the account over time
If Narmi attempts to update a user, but the account is no longer returned by the core banking system (i.e., the user lost access or the account is closed), Narmi will delete the account and subsequent transactions from MX.
However, Narmi will never delete a user from MX. This is because a user can be temporarily locked or archived in Narmi. Deleting the user from MX would eliminate all the linked external accounts and custom data the user entered.
End-User Counts in Narmi vs. MX
The number of users in the Narmi DB (digital banking) platform will NOT always equal the number of users of PFM in MX. This is due to several reasons:
Locked or Archived users in Narmi
Users can be temporarily locked or archived in Narmi. Deleting these users from MX would remove all of the linked external accounts and custom data the user would have entered. If the locked/archived user is reactivated in Narmi, that user will not have any linked external accounts or custom data available.
DB segments not having access to PFM in MX
If the segment an end-user belongs to lacks access to PFM in MX, they will not have an MX account. They would be counted as a user in the Narmi platform but not MX. Learn more about segmentation here.
Some DB end-users will not have accounts or transactions
If end-users in the DB platform have only a profile created, but no accounts or transactions, their information will not be imported to MX from Narmi. They would be counted as a user in the Narmi platform but not MX.
MX was turned on after go-live
If your institution turned PFM in MX on after the DB go-live, not all DB users would have been imported from Narmi to MX. An MX account for those users will only be created once they have transacted on the new Narmi DB platform.