This table contains the events performed in Narmi Banking that may appear in the Activity History page of the enhanced user profile. Go to View Activity History to learn about this page.
For Actions shown on the History section of the user profile, go to User History Actions.
Event Name | Description |
|---|---|
Accept terms of service | User accepted terms of service during enrollment in Digital Banking |
Account application canceled | User's application submitted through Digital Banking was canceled |
Account application funding review | User's application submitted through Digital Banking is in funding review |
Account application opened | User's application submitted through Digital Banking was set to “Open” |
Account application rejected | User's application submitted through Digital Banking was rejected |
Account application set to review | User's application submitted through Digital Banking was set to “Review” |
Account application submitted | User submitted an application through Digital Banking |
ACH payment attempt | User attempted to submit an ACH payment |
ACH transfer attempt | User attempted to create an ACH transfer |
Add ACH details | User added ACH details for a recipient |
Add Bill Pay payee attempt | User attempted to add a new Bill Pay payee |
Add Bill Pay payee success | User successfully added a new Bill Pay payee |
Add business subuser | User added a new business subuser |
Add Fedwire destination | User added Fedwire destination details |
Add member friend attempt | User attempted to add a member/friend |
Add member friend success | User successfully added a member/friend |
Add MFA device attempt | User attempted to add a new MFA device |
Add MFA device success | User successfully added a new MFA device |
Add new recipient | User successfully added a new wire recipient |
Add security alert | User added a security alert |
Added external account via IAV | User added an external account via instant account verification |
Added external account via manual verification | User added an external account via manual verification |
Archive business subuser | User archived a business sub-user |
Begin banking enrollment | User began enrollment in Digital Banking |
Bill Pay transfer attempt | User attempted to create a Bill Pay transfer |
Bill shark integration set up | User set up a BillShark integration |
Card limit increase request | User submitted a card limit increase request |
Create ACH transfer | User created an ACH transfer |
Create insurance policy | User created a Lemonade insurance policy in Digital Banking |
Create insurance quote | User received a Lemonade insurance policy quote in Digital Banking |
Create support message | User added a message to an existing support thread in Digital Banking |
Create support thread | User started a new support thread in Digital Banking |
Delete Bill Pay payee | User deleted a Bill Pay payee |
Delete member friend | User deleted a member/friend |
Delete MFA device | User deleted an MFA device |
Delete recipient | User deleted a wire recipient |
Delete security alert | User deleted a security alert |
Delete travel notice | User deleted a travel notice |
Dual approval approve | User approved a dual approval |
Dual approval reject | User rejected a dual approval |
Enroll in eStatements | User successfully enrolled in eStatements through their Settings |
Indeterminate transfer attempt | A transfer failed during processing. If your institution sees it in your activity history, please contact Narmi Support. |
Intra-institution transfer attempt | User attempted to submit an internal transfer between their accounts |
Link core user ID email verification needed | User needs to provide email verification to link a primary account |
Link core user ID failure | User was unable to link a primary account |
Link core user ID success | User was able to successfully link a primary account |
Loan payment attempt | User attempted to submit a loan payment |
Lock card | User locked their card |
Login blocked by evaluation | User's login was blocked due to a login and device monitoring evaluation. This will only apply to institutions that have Narmi Guard. |
Login failure | User failed to log in to Digital Banking due to reasons outside of failing MFA, e.g., wrong credentials. For troubleshooting information, go to Username and Password Issues. |
Login success | User was able to successfully log in to Digital Banking |
Logout | User logged out of their Digital Banking account |
M2M transfer attempt | User attempted to create a member-to-member transfer |
MFA failure | User failed MFA during the login flow |
MFA success | User passed MFA during the login flow |
MFA token request | User requested an MFA token during the login flow |
MFA token resend request | User requested to be resent a token during the login flow |
Remember device | User remembered device in the MFA login flow |
Rename external account | User renamed an external account |
Replace card request | User submitted a request to replace a card |
Submit ACH payment | User submitted an ACH payment |
Submit Bill Pay transfer | User created a Bill Pay transfer |
Submit intra-institution transfer | User submitted an internal transfer between their accounts |
Submit loan payment | User submitted a loan payment |
Submit M2M transfer | User submitted a member-to-member transfer |
Submit remote deposit capture | User has submitted a remote deposit capture through the mobile app |
Submit travel notice | User submitted a travel notice |
Submit wire transfer | User submitted a wire transfer |
Unenroll from estatements | User unenrolled in eStatements through their Settings |
Unlink external account | User unlinked an external account |
Unlock card | User unlocked their card |
Update business address attempt | User attempted to update their business address through their Settings |
Update business address success | User successfully updated their business address through their Settings |
Update business subuser | A user has updated any of the credentials associated with a business subuser, e.g., first name, last name, email, etc. |
Update mailing address attempt | User attempted to update their mailing address through their Settings |
Update mailing address success | User successfully updated their mailing address through their Settings |
Update password attempt | User attempted to update their password through their Settings |
Update password success | User successfully updated their password through their Settings |
Update permission manage user | A user updated the permissions of a subuser |
Update phone attempt | User attempted to update their phone number through their Settings |
Update phone success | User successfully updated their phone number through their Settings |
Update residential address attempt | User attempted to update their residential address through their Settings |
Update residential address success | User successfully updated their residential address through their Settings |
Update username attempt | User attempted to update their username through their Settings |
Update username success | User successfully updated their username through their Settings |
Verify banking enrollment code | User verified their enrollment code |
Verify microdeposits | User verified microdeposits for a manually added external account |
Verify microdeposits failure | User failed to verify microdeposits for a manually added external account |
Wire transfer attempt | User attempted to submit a wire transfer |