Manage a Promotion

You can edit promotions in “Draft” and “Scheduled” status, and you can manually end promotions in “Active” status. You can end a promotion at any time, even if it is before the specified end date.

Note: Your promotion will automatically end at the specified end date, but you can choose to manually end it before then. Use caution when ending a promotion, as it cannot be undone.

Promotion Permissions

To use Promotions, your staff must have the following permissions:

• Can view marketing campaign – To view promotions in the Admin Platform

• Can change marketing campaign – To add or edit a promotion

For more information on configuring permissions, go to Manage Roles.

Edit a Promotion

To edit a promotion:

1. From the Admin Platform sidebar, select Promotions.

2. On the Promotions page, select the row of a promotion that is in “Draft” or “Scheduled” status.
   
   

3. From the three dots menu, select Edit promotion if the promotion is in “Draft” status, or select Mark as draft and edit if the promotion is in “Scheduled” status.
   

4. Edit the Details, Style and content, Target, and/or Scheduling sections. See Create a New Promotion for details on these sections.
   
   Select Save and continue after editing each section.
   
   

5. Select Review, and after reviewing, select Confirm.
   

End a Promotion

Your promotion will automatically end at the specified end date, but you can choose to manually end it before then. To end a promotion manually:

1. From the Admin Platform sidebar, select Promotions.

2. On the Promotions page, select the row of a promotion that is in “Active” status.
   
   

3. From the three dots menu, select End promotion. Note: Use caution when ending a promotion, as it cannot be undone.