Process or Reject Wires
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Process or Reject Wires

  • PDF

Article Summary

Once reviewed, your staff must process the approved wires. To process wires in Wire Manager:

  1. From the Admin Platform, select the cog wheel, then select Wire Manager.
  2. On the Pending tab, wire transactions are waiting to be processed. Select the box next to the transaction(s) that you would like to process. The Start processing transactions button appears after selecting at least one transaction. Select Start processing transactions.
    Alternatively, you can select Reject to reject the transaction. Once rejected, the transfer is removed from the Pending tab and the user is notified.

  3. The Pending tab changes to Processing indicating the transaction(s) have been actioned by a staff user. Select Mark all completed to finish. You are automatically returned to the Pending tab.

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