About Zelle

Zelle is a payments network and service that allows users to rapidly move money from one US bank account to another. Zelle offers a convenient brand-name experience for users to safely and quickly transfer funds. Key benefits to your institution and end users include:

• P2P transfer capability directly located within your institution’s mobile banking application as opposed to a separate application
• Payments appear within accounts immediately at no cost (as opposed to a few days)
• Same amount of security protection as all other transactions

Narmi currently supports Zelle integrations on the following cores:

• Jack Henry Associates (JHA) 
  • Integration is via JHA PayCenter which is supported on these major Jack Henry cores: SilverLake, Symitar Episys, CIF 20/20, and Core Director
• FIS
• Fiserv

If you wish to enable Zelle at your financial institution, please reach out to your Narmi General Manager for guidance on the next steps.

Basic Requirements

To use Zelle, an account must be a consumer (non-business) account and must contain a:

• Valid first name
• Valid last name
• Valid address (no special characters)
• Unique tax ID (for example, a Social Security Number)

Additionally, while it is not validated by Zelle/JHA/FIS/Fiserv, all users must be 13 years old or older. Your financial institution is responsible for restricting Zelle access to these allowed users by segmenting them in our Admin Platform. Please contact your Narmi Implementation Manager for assistance with segmentation.

For more information related to Zelle, visit Implementing Zelle and Zelle FAQ.