Loans

For your customers or members with loans, mortgages, and leases from your institution, they can easily view them under Accounts and quickly make loan payments via bank account.

Navigating to Loans

To access loans from the web app, on the Dashboard, go to Loans.

Or select Accounts, then select a loan.

From the mobile app, select a loan from the accounts list on the home screen, or select the arrow to see all accounts.

Loan Details

On the loan account page, the loan details shown depend on your core, as well as the specific account. For loan accounts where Narmi does the core integrations, users can see the total balance, next payment, payment due date, and minimum payment.

Make a Payment

1. Select a loan from the Dashboard and on the loan details page, select Make a payment.
   
2. On the page that appears, enter the following information:
   • From – Select the account that money will be transferred from. For instructions on adding a new external account, go to Add a New Account.
   • To – This defaults to the current loan account. For instructions on adding a new external account, go to Add a New Account.
   • Amount – Enter the payment amount
   • Frequency
     • Once
     • Daily
     • Weekly
     • Every two weeks
     • 1st and 15th
     • Monthly
     • Yearly
   • Date – Select a date from the calendar that appears; the default is today’s date
   • Memo (optional) – Enter a short description of the payment
3. Select Continue to proceed.
   
   
4. Review payment details and select Make payment.
   

A confirmation appears that your payment is scheduled.