Alloy FAQs

Journeys is the infrastructure that allows clients to link multiple workflows into a single configuration and API endpoint. Journeys is replacing Alloy’s legacy product, Groups.

Visit About Alloy for more information.

Yes, however, all UAT applications go through a "Narmi Alloy Workflow" which always provides (99%) an "approved" decision to test the remaining portion of the account opening flow.

Narmi cannot test Alloy workflows in Production using test accounts because real background checks are run on names and information input in the flow. The best method to test Alloy decisioning in Production is with live testers provided by your Financial Institution (FI).

Your institution can create unlimited accounts on Alloy.

Applicants can submit multiple applications and change subsequent information input in the flow. Previously, in this use case, the following would occur:

   1. If the initial evaluation is approved → all subsequent applications will be approved

   2. If the initial evaluation is denied → all subsequent applications will be denied

Now, evaluations are run per application or "per group" (vs. per applicant). This way, your institution can decision on an application level (vs. applicant level).

Note: This is relevant only if your FI leverages Alloy’s Group product as opposed to Journeys.

A group is a way for Alloy to identify a unique application. A group can have multiple people, for example, a joint application.

A person is a way for Alloy to identify a unique applicant. A person can have multiple onboarding decisions made on themselves.

Refer to Manual Reviews and Evaluations for instructions.

Alloy’s Transaction Monitoring product is not resold by Narmi. If your institution would like Transaction Monitoring, you have to purchase and implement the product directly from Alloy. Reference materials on the product are below.

One of the benefits of working with Narmi is that your institution does not need a direct contract with Alloy, but they will need to sign the Terms and Conditions. The SLAs for the system are included in the Narmi contract.