Add a New Risk Rule
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Add a New Risk Rule

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Article Summary

To access the Manage Risk Settings option, a staff user must have the "Can view workflow rule" permission. To edit a risk rule, a staff user must have the "Can change workflow rule" permission. To delete a risk rule, a staff user must have the "Can delete workflow rule" permission.

To add a new risk rule:

  1. From the Admin Platform, select the cog wheel, and then select Manage Risk Settings.

  2. On the page that appears is a list of your institution's current risk rules. The following information is available in the list:
    • The risk rule category – ACH, Wire, or User
    • Description of the rule – Your institution's description of the rule
    • Conditions – The circumstances that need to be met in order for an action to take place
    • Actions – The actions that occur when risk rule conditions are met
    • Option to delete the rule
      Select the plus sign on the upper right to create a new rule.

  3. In the dialog that appears, you'll select conditions and actions for the rule. Conditions are the circumstances that need to be met in order for an action to take place. Actions only occur when those conditions are met.


    1. From the first menu, select the type of rule, either ACH Rule, Wire Rule, or User Rule.
    2. Enter a Description of the risk rule.
    3. Select when to trigger the rule: if  All (all the specified conditions specified are met) or Any (any of the specified conditions are met). If you want to use both, you can add an additional condition.
    4. Select Add Condition and form options appear.

    5. Select a condition from the menu. See Risk Conditions below for available conditions by rule type.

    6. Select and/or enter the operators of the condition, which vary depending on the condition. For numeric conditions, you must select either Equal To, Greater Than, Greater Than Or Equal To, Less Than, or Less Than Or Equal To, then enter a number. For example, Age of External Account Equal To 10.
      For non-numeric conditions, you'll select options from the menus provided. For example, User Category Contains Personal.

    7. To add additional conditions, select Add Condition, and repeat step 3e and 3f.
      To add a sub-condition, select Add a Sub-Condition, and repeat step 3e and 3f. Sub-conditions are subordinate to the condition and only apply once the initial condition is met.

      Condition and Sub-condition Example
      For an ACH Rule, if you selected the following condition:
      All User Age Days Less Than 30
      And selected the following sub-conditions:
      Any Amount Greater Than Or Equal To 10000
      User Transaction Count Total Greater Than Or Equal To 50
      The resulting risk rule is triggered for all accounts created less than 30 days ago, where the account has either 1) an ACH transaction of $10,000 or more OR 2) 50 or more total ACH transactions.


    8. Select Add Action and choose the actions that should occur based on the conditions you set. Depending on the rule type, there are two possible actions:
      • If the rule type is ACH or Wire, the possible actions are Move to Review or Lock User.
      • If the rule type is User, the only possible action is Lock User.
        For more information, go to Locked Users from Risk Rules.

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