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      Admin Platform

      4 Articles in this category
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      About the Admin Platform

      Elevate your team's daily workflows and enhance the customer experience with our Admin Platform. Used in tandem with our Account Opening and/or Digital Banking products, your staff can support your users at various points in their digital journey, b...

      Admin Dashboard

      Once you log in, the Admin Platform opens to the Dashboard, which allows you to see quick metrics about your Digital Banking and Account Opening products. Summarized information provides data insight that all staff roles can access. This article des...

      Admin Account Opening

      Admin Users

      Easily manage your users with separate lists for customers/members and staff members. Search, sort, add, and edit users, as well as perform other actions like locking users and resetting passwords. This category describes features of the Customer/M...

      Admin Transactions

      Admin Messages

      Users can send secure messages to your financial institution from the Support hub in Digital Banking. As part of your daily workflow, you can view and reply to those messages in the Admin Platform. Only staff members with the "add secure message" ...

      Admin Analytics/Reports

      3 Articles in this category

      Admin Promotions

      5 Articles in this category

      Admin Extensions

      1 Article in this category

      Admin Configurations

      2 Articles in this category

      Admin Profile Menu

      1 Article in this category

      Accessing the Help Center

      Conveniently access the Narmi Help Center directly from the Admin Platform by selecting the info icon at the bottom of the sidebar.

      Change Password for Staff

      This feature will be unavailable until further notice. To reset your password, select Forgot your username or password? from the Digital Banking login page. Please contact support@narmi.com if you need further assistance. The Change Password fe...
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