Account Opening

Our frictionless, fully automated Account Opening product is designed to drive deposit growth quickly and securely for both new and existing consumer and business accounts. With industry-leading Know Your Customer ( KYC ) and Know Your Business ( KY...

A minor applicant is an applicant who is below 18 years of age and above the minimum age set by your institution. You can set the minimum age via the Admin Platform, under Configurations > Institution Settings > Minimum Applicant Age&nb...

There are many statuses an application can move through during the Account Opening flow, but here are some of the more common application statuses.  For a complete list of application statuses, refer to Application Statuses - Complete List ,...

For various Account Opening scenarios, there are automatic and optional email communications sent to Account Opening applicants. Emails are sent via the Narmi system and typically have a "from" address of no-reply@[financial-institution-domain] un...

Your institution can customize the footer shown in the Consumer and Business Account Opening flows with text, logos, contact information, and disclosure links. Please contact your Narmi Relationship Manager to update the footer.

To comply with Federal Deposit Insurance Corporation (FDIC) guidelines, including the FDIC’s Part 328 Final Rule, Narmi provides your institution with the option to set a deposit insurer and have that insurer’s logo display in Digital Banking and Ac...

To configure product-specific account activity questions, go to Product-Specific Account Activity Questions . Depending on your institution's configuration, you can include an Account activity page in all Account Opening flows. This page conta...

Your institution can opt to add account activity questions for specific products in Product List Manager. These questions appear in the "Account activity" step of the Consumer, Business, and Staff-Led Account Opening flows after an applicant selects...

Product-specific links allow you to provide your applicants with a custom Account Opening URL that opens to specific products pre-selected on the application under "Your selection." This is done by adding product IDs to the end of your institution's...

With the Product List Manager in the Admin Platform, your staff can easily edit the list of products your institution offers to applicants during Account Opening. For full details on setting permissions, editing products, adding new products, editin...

Your institution has the option to add up to 10 product-specific disclosures for your applicants. A product-specific disclosure will only appear if the user has the product selected when they are completing their application. All product-specific di...

URL parameters (or query strings) are a way to structure additional information for a Uniform Resource Locator (URL). Parameters are added to the end of a URL after a question mark ? symbol and can be used to track information about a click. Uniqu...

While rare, an application may return an Opening Failed status, which typically requires manual intervention by the financial institution. This state means that the account was not successfully created on the core. Either a core banking task, core b...

The Account Opening Beneficiaries feature provides a clear and legally protected way to transfer account assets (especially for high deposit accounts like CDs) and depending on the account type, ensures higher FDIC insurance for deposits. Beneficiar...

Glia's ChannelLess™️ platform facilitates seamless communication and collaboration between customers and support agents across multiple channels, including live chat, video calls, and CoBrowsing. Leveraging AI-powered insights and workflow automat...