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Troubleshooting Notifications
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Troubleshooting Notifications
2 Articles
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Test Notifications
Use test notifications to troubleshoot user issues with receiving emails or SMS notifications from your institution. Note: This feature is not available in UAT environments. To test notifications, from the Admin Platform, select the cog wheel, th...
Notification History
Use Notification History to view past SMS notifications for an individual user’s phone number. This allows your staff to verify if a user’s two-factor authentication notifications were delivered and see delivery logs for any SMS alerts that the user...
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Current password
Current password is required
New password
New password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password
Confirm password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password should be same as new password
Update
Change profile
Success!
First Name
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last Name
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
New email
Enter a valid email
Re-enter your password
Enter a valid password
Your profile has been successfully updated.
Update
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