Slack Integration

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Slack is a messaging platform built for workplace teams. It replaces scattered email threads with organized, searchable channels where conversations, files, and notifications live in one place. For financial institution staff, it's a fast and familiar way to stay coordinated, whether that's across a branch or an entire organization.

With our Slack integration, important alerts are delivered directly to your team, in the tool they already use every day. Narmi Functions powers this integration, allowing your institution to set up automated workflows that respond to events happening in Narmi One, with no servers to manage and no custom development required. When something happens that your team needs to know about, Narmi Functions can instantly send a message to the right Slack channel.

Notification about a user transfer submission with a link to view details.

Why It Matters

Speed matters in financial services. Whether it's a wire that needs approval or an application waiting on a staff decision, delays have real consequences. By surfacing these moments directly in Slack, your team can respond faster, reduce manual queue-checking, and keep workflows moving, all without adding another tool to their day.

The integration also reduces the risk of things falling through the cracks. Instead of relying on staff to proactively check Narmi Command, they receive an alert automatically.

What’s Possible

The Narmi-Slack integration is built around keeping the right people informed at the right moment. Here are some of the ways your institution can use it:

  • Wire transfer alerts – Get a Slack notification the moment a wire transfer is submitted and needs review, so your team can act quickly without monitoring a queue.

  • Account application updates – Receive a message when a new account application requires manual review, keeping your team one step ahead.

  • Custom event notifications – Configure alerts for a wide range of user actions within Narmi, tailored to what matters most to your institution.

Notification about an application awaiting manual review for Aqua Bank services.

Getting Started

Setting up the Slack integration is a collaborative process between your institution and your Narmi Relationship Manager. You’ll need a Slack workspace and the ability to create a Slack app; this can be set up by your IT or operations team. From there, Narmi's team will help you configure the integration and go live.

To learn more or get started, please contact your Narmi Relationship Manager. You can also explore the full library of Narmi Functions templates (including Slack and other integrations) in the Narmi Functions Marketplace, available in Narmi Command under Extensions > Narmi Functions. For technical details on the templates, go to Built-In Templates in our developer documentation.

For more information on Narmi Functions, go to About Narmi Functions.