Enrolling in Digital Banking

To use Digital Banking, users must first enroll. New users follow these easy enrollment steps: A new user visits your financial institution’s banking URL from a web browser or the mobile app to start enrollment.  The user enters their person...

Minor applicants under 13 years old cannot enroll in Digital Banking due to regulatory restrictions. When enrolling, if the birth date entered is not eligible, an error appears and the minor will not be able to continue enrolling.   Regulato...

Before using Digital Banking, users must first enroll from a web browser or the mobile app. This article walks you through the easy enrollment process for consumers. Consumers follow these steps to enroll in Digital Banking: From the login page, ...

Before using Digital Banking, users must first enroll from a web browser or the mobile app. This article walks you through the easy enrollment process for businesses. Note: Only the primary account holder can enroll for a Digital Banking account. ...

Note: This scenario only applies to institutions that do not support email as a two-factor authentication (2FA) method. Permitted 2FA methods can be customized via the Admin Platform under Institution Settings  > Permitted Two-factor Aut...