Before making a bill payment, users must add a payee. Users can add payees directly from Narmi Banking. For instructions, go to Add a New Payee.
Adding a Payee in the iPay Platform
Users can also add payees in the iPay SSO site.
In Narmi Banking, select Transfers > Bill pay > View advanced bill pay options.
The iPay platform opens. There are multiple ways to add a payee:
Select Payees > Add Company or Add an Individual.
Select Payments from the top navigation bar.
Select Payments > One-time Payment or Recurring Payment > +Add Payee.
Select Add an individual or Add a company.
A prompt appears to enter a challenge response. This response is established at the time of the user’s Bill Pay Enrollment. Enter the challenge response and select Submit.
Adding an Individual Payee
After selecting Add an individual from any of the methods above, select the method of payment, enter the individual’s detail information, and select Next.
On the dialog that appears, select OK.
Select the delivery method to receive the activation code, then select Request activation code.
Enter the activation code and select Submit.
Note: You can come back later to complete the activation if you do not have access to the code immediately. The code does not expire.
Adding a Company Payee
After selecting Add a company from any of the methods above, enter the company information and select Next.
Confirm the Payee nickname and add any additional information that may be requested, such as complete mailing address. Select Submit payee.
A confirmation appears.
